Regional Operations Manager

Remote

Full Time

Experienced

🐴 Regional Operations Manager – Retail & Events
Location: Remote (Chagrin Falls, OH and Events)
Company: Schneider Saddlery
Category: Retail & Event Operations
Job Type: Full-Time
Are you ready to take the reins of our Retail Stores and Events team?
Ask Yourself:

Are you ready to lead the retail and events team for a market leader with innovative and exclusive equestrian products?
Are you passionate about delivering exceptional customer experiences—in-store, online, and at events across the country?
Are you looking for an opportunity to help a 75-year-strong equestrian brand gallop into the future?

If you answered “yes” to any of the above, Schneider Saddlery wants to hear from you!

🐎 Who We Are:
At Schneider Saddlery, we’ve been outfitting riders and horses since 1948. Our customers are more than buyers—they’re part of our community. We’ve built a reputation for innovation, quality, and customer service. Now, we’re expanding our reach beyond eCommerce and into retail stores and national events, and we need a dynamic leader to guide the charge.

🌟 Who You Are:

A seasoned retail and event operations leader with a strong background in multi-location retail management.
5+ years of experience driving sales performance, customer satisfaction, and team development.
An enthusiastic mentor and coach with a passion for building high-performance teams.
Adept at planning and executing pop-up shops, trade shows, or event-based retail experiences.
Someone who thrives on strategy, logistics, and delivering unforgettable customer service—whether in a store aisle or under a show tent.

🎯 What You’ll Do:

Lead operations at our flagship store in Chagrin Falls, OH.
Oversee the planning and execution of major retail events, including the American Quarter Horse Congress, Kentucky 3 Day Event, and more…
Develop and implement sales strategies and customer engagement plans that align with our brand values.
Recruit, train, and empower retail teams to exceed expectations.
Establish a culture of accountability, innovation, and excellence in every retail and event touchpoint.
Collaborate cross-functionally with marketing, eCommerce, product, and logistics teams.

🛍 Why Join Schneider Saddlery?

We’re an industry leader with a loyal customer base and a rich legacy.
Our products are innovative, exclusive, and rider-approved.
You’ll have the chance to build something remarkable, bringing our brand to life in physical spaces across the country.
We offer competitive compensation, benefits, and the opportunity to ride with a passionate and talented team.

📩 Ready to Ride?
Join us and lead the transformation of our in-person customer experience. Bring your retail savvy, your event expertise, and your love for the equestrian lifestyle to a brand that’s built for riders, by riders.
Apply today and help us shape the future of retail at Schneider Saddlery.
Where riders go, we go—with style, service, and heart.

Apply for this position

Required*

Apply with Indeed

First Name*

Last Name*

Email Address*

Phone*

Address

Resume*

We've received your resume. Click here to update it.

Attach resume or Paste resume

Attach resume as .pdf, .doc, .docx, .odt, .txt, or .rtf (limit 5MB) or Paste resume

Paste your resume here or Attach resume file

Cover Letter

1. Tell us about your experience leading multi-location retail operations and/or event-based retail (e.g., pop-up shops, trade shows). What were your biggest accomplishments and challenges?*

2. How do you approach developing and motivating high-performance retail and event teams across different locations?*

3. Share an example of a large-scale event or retail initiative you managed from start to finish. What was your role, and what were the outcomes?*

4. How would you ensure a consistent, exceptional customer experience both in-store and at national events like the AQHA Congress or Kentucky 3-Day Event?*

5. What are your salary expectations for this role?*

6. In a few sentences, briefly describe your equestrian experience.*

7. What percent of your time are you willing to travel?*

The following questions are entirely optional.

To comply with government Equal Employment Opportunity and/or Affirmative Action reporting regulations, we are requesting (but NOT requiring) that you enter this personal data. This information will not be used in connection with any employment decisions, and will be used solely as permitted by state and federal law. Your voluntary cooperation would be appreciated. Learn more.

Gender

Race/Ethnicity

Human Check*

Submit Application

Thanks for visiting our Career Page. Please review our open positions and apply to the positions that match your qualifications.

Regional Operations Manager

Apply for this position